The Australian Collection Playing Cards: Map
Melon Premium Gifts ship within Australia or if required Internationally. Shipping rates are based on location. If you are located overseas, then we recommend that you get in touch with us at email@example.com to discuss your order and shipping.
We generally use Australia Post for the delivery of your goods ordered. Any orders over $20 will require someone to sign for the consignments at the final destination.
Processing, Shipping and Delivery
- When you place an order with us, we will let you know the estimated time to complete the order and deliver the Goods.
- Goods are generally shipped within 2 business days of the order being placed.
- In the unlikely event of unexpected delays, Melon Premium Gifts will endeavour to inform you of such delays.
- An estimate of shipping costs will be provided to you at the time of placing the order. Queries about shipping may be directed to firstname.lastname@example.org. FREE SHIPPING is available on all orders over $100
- Melon Premium Gifts uses Australia Post to deliver your order, offering both standard and express shipping. By placing an order for Goods, you agree that your details, such as name, contact numbers and delivery address will be disclosed to Australia Post.
- You agree to within 24 hours of receiving the Goods:
- inspect the Goods; and
- notify Melon Premium Gifts of any damage or defect of the Goods.
- Failing to notify Melon Premium Gifts of any damage or defect in the Goods within 24 hours of receiving the Goods, you will be deemed to be satisfied that the Goods were not damaged or defective on delivery of the Goods.
If you feel an order has been lost in transit, please contact Melon Premium Gifts with the order number and a list of the missing items. We will track the orders with the delivery company to ascertain the location of your order. If the order cannot be located, we will contact you regarding a replacement or a refund where replacement goods cannot be provided.
Pursuant to the Australian Consumer Law:
- If there is a minor problem with your Goods, Melon Premium Gifts may repair the Goods instead of offering you a replacement or a refund.
- If there is a major problem with the Goods, a refund or replacement may be available.
Change of Mind or incorrect Choice
Melon Premium Gifts does not offer refunds if you change your mind or make an incorrect choice. We will offer exchanges on the following conditions:
- All requests for exchange must be made within 7 days of the purchase and must be agreed in writing before the Goods are returned.
- All requests for exchange must be made via email at email@example.com or by using the Send us a message
- For the purposes of exchange, the Goods must be returned in original packaging and arrive in undamaged condition. Exchange will not be offered for Goods that arrive in damaged condition and/or without original packaging.
- If you exchange the Goods due to you changing your mind or incorrect choice, you will be responsible for the costs of returning the Goods to Melon Premium Gifts.
- We will charge a $5.00 administration fee for exchanging the Goods, due to you changing your mind or incorrect choice, to cover the administrative costs of sending replacement Goods. Shipping costs will be additional to this fee.